Refund Policy
Last updated: 2026-10-29
14-day money-back guarantee
If you are not happy with your Heartprint results, email support@example.com within 14 days of purchase with your order link and we will refund you in full. No complicated forms.
Technical problems
If your results were not delivered or are clearly broken, contact us and we will regenerate them or refund you — whichever you prefer.
How refunds are paid
Refunds are issued through Whop to your original payment method and usually appear within 5–10 business days depending on your bank.
Please contact us first
Opening a bank dispute takes longer than writing to us. We answer every email within 1–2 business days.